Privacy Policy


This policy explains how and when collects personal information, what we do with it and your right to see or change it. 


The purpose of this privacy policy is to let users of (the ‘site’) know when we collect personal information and what we do with it. 

We do not use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site). 

We collect personal information from you, including information about your: 

  • name 
  • contact information 
  • computer or network 
  • billing or purchase information 

We collect your personal information in order to: 

  • Do something that directly relates to our business.

Collection, storage and use of personal information 

No need to disclose personal information 

You can use the site — including completing user research tasks — without disclosing any personal information. 

Your disclosure of personal information 

You may choose to disclose personal information to us when you give feedback or in submission forms. This information can be viewed by site administrators, certain Kormax staff and sometimes third-party contractors who administer or work on the site, or who work on special projects with us. 

Do not send us sensitive personal information or include any sensitive personal information in submission forms.

Holding of information

If you provide personal information, it is held by Kormax. It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us. Email addresses are not made available to the public. Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent. 

Use of personal information

We will only use personal information provided to us for the purpose of: 

  • administering, evaluating and improving the site 
  • improving our services, and 
  • communicating with you, including responding to your feedback and information provided in submission forms. 


Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to appropriate Kormax staff. We may pass on relevant comments to other people within Kormax who administer or contribute content to the site. This could include your email address and other identifying information that you have provided. 

Submission forms

If you provide us with a submission form, that submission form will be sent to appropriate public sector staff. We may pass on relevant content from that submission form to other people within Kormax, other government agencies or third parties who administer or are participating in the particular project or consultation that the submission form relates to. This could include your email address and other identifying information. 

Statistical information and cookies 

Statistical information collected 

We may collect statistical information about your visit to our website to help us improve it. This information does not identify individuals, and makes use of cookies. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website. 

Google Analytics 

We use Google Universal Analytics to collect and analyse details about the use of our website. You may turn off cookies at any time. Most browsers have a feature that allows the user to refuse cookies, or issues a warning when cookies are being sent. Turning off cookies will not affect your ability to use this site. 

The information Google Analytics collects includes: 

  • The first three parts of the IP address of the device 
  • The pages accessed on our site and the links clicked on 
  • The date and time the site was visited 
  • The referring site (if any) through which you clicked through to this site 
  • The operating system (for example, Windows 7 or Mac OSX) on the device used 
  • The type of web browser used (for example, Internet Explorer or Mozilla Firefox) 
  • Other incidental information such as screen resolution and the language setting used. 

Use of statistical information

The data is collected and stored on the Google server and is viewable by authorised staff as detailed in their privacy policy. We may share this information with other government agencies.
How Google uses data when you use their partners’ sites or apps 


This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Records and disclosure statement

We keep your information safe by storing in password protected databases and only allowing certain staff to access it. 

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at: 

  • Email:  
  • Phone 0800789 987 
  • Physical: 20 Kaimanawa Street, Roslyn, Palmerston North 4410.