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Privacy Policy
Effective Date: 22/07/2025
Last Updated: August 2019
Kormax.com (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy and Data Protection Policy explains how we collect, use, share, and protect your personal data across the United States, Australia, and New Zealand in compliance with applicable laws and regulations.
1. Scope and Purpose
This policy applies to all personal information collected from users of the Kormax.com website (“Site”) and related services. It is intended to:
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Explain what information we collect and how.
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Outline how we use, store, and share your personal data.
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Inform you of your rights and choices under privacy laws in the US, Australia, and New Zealand.
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Explain how cookies and similar technologies are used.
2. What Information We Collect
Information You Provide:
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Name
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Contact details (e.g., email, phone)
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Business or company name (if applicable)
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Billing and payment information
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Information submitted via contact forms or surveys
Information Collected Automatically:
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IP address (may be anonymized)
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Browser and device type
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Geographic region (approximate)
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Referring URLs and pages viewed
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Time and date of site visits
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Session duration and clickstream data
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Language and screen resolution
3. How We Use Your Information
We use your personal information to:
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Provide and improve our products, services, and website.
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Process and fulfill orders or requests.
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Communicate with you, including responding to inquiries.
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Conduct customer support and troubleshooting.
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Carry out website analytics and performance monitoring.
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Meet our legal and regulatory obligations.
4. Legal Basis for Processing
Depending on your region, we process your information based on:
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Your consent (where applicable)
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Contractual necessity (e.g., fulfilling orders)
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Legitimate interests (e.g., improving services)
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Legal obligations (e.g., tax or regulatory reporting)
5. Disclosure of Information
We do not sell your personal information. We may share your information:
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With third-party service providers who help us operate our website or deliver services.
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If required by law, regulation, subpoena, or legal process.
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With your consent or direction.
All third parties handling your data must comply with appropriate privacy safeguards under applicable regional laws.
6. International Data Transfers
As a global business operating in the US, Australia, and New Zealand, your data may be stored or processed in countries outside your own. We ensure that any data transfer is done in accordance with:
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Australian Privacy Principles (APPs)
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New Zealand Privacy Act 2020
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US regulations (including CCPA/CPRA for California residents)
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Standard Contractual Clauses or equivalent safeguards for international transfers
7. Your Rights and Choices
You may have the following rights depending on your location:
| Right | US (CCPA/CPRA) | Australia/NZ |
|---|---|---|
| Access your personal data | ✅ | ✅ |
| Correct inaccurate information | ✅ | ✅ |
| Request deletion (Right to Erasure) | ✅ | ✅ |
| Object to or restrict processing | ⚠️ (limited) | ✅ |
| Withdraw consent at any time | ✅ | ✅ |
| Data portability | ✅ | ⚠️ (limited) |
To exercise any of these rights, contact us using the details at the end of this policy.
8. Cookie Policy
We use cookies and similar technologies to enhance your experience.
Types of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Essential | Enable website functionality |
| Analytics | Understand site usage (e.g., Google Analytics) |
| Functional | Remember preferences (e.g., language) |
| Marketing | Deliver relevant ads (only with consent) |
Managing Cookies:
You can manage or disable cookies via:
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Our cookie banner when you first visit the site
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Your browser settings at any time
Disabling cookies may affect your user experience.
9. Google Analytics
We use Google Analytics to collect anonymized visitor data. This includes:
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IP address (truncated where required)
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Device and browser details
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Pages visited, duration, and referring URLs
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Interactions (e.g., button clicks)
This data helps us improve website functionality. It is stored on Google servers and processed under Google’s Privacy Policy.
10. Data Security
We implement appropriate physical, administrative, and technical safeguards including:
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Password-protected systems
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Encryption where appropriate
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Access restrictions to authorized personnel only
Despite our efforts, no system is completely secure. If a breach occurs, we will notify affected individuals in accordance with applicable laws.
11. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from minors without parental consent.
12. Retention of Information
We retain your personal data only for as long as needed:
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To fulfill the purposes for which it was collected
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As required by law (e.g., financial record-keeping)
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Until you request its deletion (subject to applicable exceptions)
13. External Links
This site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our website constitutes your acceptance of any changes.
15. Contact Us
If you have questions about this Privacy and Data Protection Policy or wish to exercise your rights:
Email: sales.nz@kormax.com
Phone: 0800 789 987
Mailing Address: 20 Kaimanawa Street, Roslyn, Palmerston North 4410
Business Regions: United States, Australia, New Zealand